Jayco Customer Service

 “All services are focused on connecting you with your customers at the moment purchasing decisions are made.”

To most agencies this is a cliche without meaning. To Jayco and our account teams, this is the only way of conducting business with our clients.

At Jayco, our purpose is not just to place your Yellow Pages advertising, but to work with you on a continuing basis to make sure your Yellow Pages advertising is doing all that it should to improve your bottom line.

Here is just a sampling of the tools we use to facilitate our purpose:

• Demographics: Identifying and targeting your customer and delivering those directories that deliver the greatest market share and potential customer index and to deliver those directories at the lowest cost possible with the highest ROI (click here). Every CMR has access to demographics. What separates Jayco is our knowledge and experience in conveying and applying the vast array of data to greatly improve your Yellow Pages campaign.
  
  
• Professional Account Teams: With over 207 years of collective Yellow Pages experience (See # 15 @ Agency Comparisons). Few agencies can provide the level of expertise and experience that Jayco can.
  
  
• Experienced Co-op: Jayco has 207 years of collective comprehensive experience with co-op management. We have hands-on experience with virtually all co-op programs available to the Yellow Pages medium - print & internet.
  
  
• Graphics: Our award winning graphic and creative services department takes the guesswork out of writing and designing effective Yellow Pages ads. We know what works and what doesn't.
  
  
• Jayco’s NYPSA™ Proprietary order processing system.

	Research & Planning, Usage Analysis, Directory Share Ratings, Etc.
	Placement (click here).
	Competitive analysis.
	Program administration.
	Customized and centralized billing.
	Complete library.
	Tear pages - 7000 Yellow Pages directories at the click of a mouse.
	Dealer Direct Solicitation.
	Training of your staff.
	Customized management reports.
	We do not train you how to read our reports - we customize these reports to meet your needs.

	Call counts - RCF measurement - call tracking, all at no charge to you.
	Focus groups.
	Internet directories, SEM - SEO.
	We have a specialized staff with years of experience in SEM - SEO.
	Direct deliver and ride along programs.
	Client extranet.
	Instant publisher error adjustments.
	Split run testing.
	Media impact, zip code, directory share rating studies.
	Publisher incentives, discounts and horizontal growth programs.
	Budget planning and tracking.
	New products review and recommendations.
	Interactive updates and recommendations.
	ROI evaluation.
	Pubco discount notifications.

We could go on and on. In short, Jayco offers you the most complete spectrum of Yellow Pages agency services available. . . period.