Jayco Customer Service

Don’t mean to throw our competitors under the bus . . . However, no one, no other agency or national CMR can provide you with the expertise, professionalism, integrity, flexibility, commitment to service or conviction to deliver like Jayco can.

HOW IS YOUR AGENCY DOING?

Most major CMR’s have all the tools to process your Yellow Pages campaign. But what makes the difference is 1) Service 2) Service and 3) Service and the commitment and conviction to deliver. To go the extra mile to provide you with the absolute best Yellow Pages service available with the absolute highest ROI.

Jayco can also provide you with ...

1. State of the art electronic order processing, billing and graphics systems with on going investments in technology.
2. Award winning in house graphic/art department.
3. Flexible payment schedules with full disclosure billing.
4. Primary and secondary research data, directory usage and share ratings, mapping, targeting, zip code analyzing and targeting, customer profile, heading usage, cartographic and psycho graphic profiling, by MSA, ADI, DMA studies, etc.
5. 26 years in the Yellow Pages industry and 207 years of collective Yellow Pages experience.
6. Lowest error rate in the industry.
7. 24 hour fulfillment of all order and/or client requests, changes, etc.
8. Complete item by item review, analysis and benchmarking of all items at each directory renewal.
9. RCF, ROI and split run tests at no cost to client.
10. Publisher clout, negotiate lowest rates, incentives, free horizontal development ads, all incentives passed on to client.
11. Tear page service and studies. 7000 directories at the click of a mouse.
12. Vast array of management reports, instead of training you on our reports we customize these reports to meet your needs, in any chronology.
13. Proprietary research and focus group studies.
14. Client extranet.
15. Single dedicated account service teams who know you, your account and goals.
16. Instant publisher adjustments.
17. Highly respected by publishers.
18. No fee for our services.
19. Total focus on your bottom line - not ours - not the pubco’s.
20. Fielding and handling all Yellow Pages nuisance calls.